Our Process
adidas called for a united copy manual to define their proprietary sustainability messaging and storytelling hierarchy across all communication channels, including social, print, events, and retail. This pivotal project defines the proprietary adidas sustainability messaging and storytelling hierarchy across all communication channels for 2022-23 and beyond.
The copy manual aims to direct consumer-facing communication around sustainability using a single brand narrative. This unified brand narrative not only simplifies the communication process but also strengthens adidas' brand identity. By applying unified and consistent messaging, adidas reduces fragmentation across sustainability concepts and ensures legal compliance.
This copy manual is the starting point for all content creation and is intended to be used 1:1. It is viewed as the single resource used to align the brand’s voice and has been created for everyone dealing with consumer-facing sustainability-related messaging. The content within this deck has been developed alongside a small team including people from Brand Strategy, Brand Expression, and Global Legal.
Writing with responsibility in mind, the narrative needed to represent a visionary approach to innovation across every brand touchpoint while adhering to the established brand voice, always expressing adidas’ purpose, mindset, and the reasons to create towards a zero waste future.
Where high-profile partnerships were involved, we needed to be aware of the tone of voice for both brands. Collaborations included Parley for the Ocean and Allbirds. Defining a framework around introducing new innovations such as Mylo and FUTURE was also crucial.FOOTPRINT. Innovations provided an opportunity to show ways that adidas was redefining methods of production, and pushing sustainability technology to its limits.
As this manual was used globally, the messaging needed to be universal and easy to implement. It was pivotal to adhere to the brand tone of voice established in previous years, which made it easier for all key stakeholders to align and approve content and ensure the brand landed the critical messages of its mission across retail, e-comm, and global campaigns.
All copy needed to be validated across the organization and approved by legal, ensuring the success of all claims and statements.